Salesforce Certified Force.com Developer - Spring '17 Release

1. How many duplicate accounts records can be merged in Lightning experience at once

A. Up to 10
B. Up to 3
C. Up to 6
D. Up to 5

2	Which three actions does the Global Action Menu Support?
	Choose 3 answers
	A. Create records B. Take notes C. Create posts D. Launch Visualforce E. Delete records

2	Which three actions does the Global Action Menu Support?
	Choose 3 answers
	A. Create records B. Take notes C. Create posts D. Launch Visualforce E. Delete records

3	Who can edit a user's favorites in Lightning Experience?
	A. The system administrator B. The user C. The user's manager D. Any user in the same profile

Explanation

If you’re familiar with customizing tab sets in Salesforce Classic, you’ll appreciate the way you can personalize your Lightning Experience navigation with favorites. This feature is new in Lightning Experience. 

Favorites let you quickly access important records, lists, groups, dashboards, and other frequently used pages in Salesforce. They’re similar to bookmarks in a web browser but better because your favorites are available no matter which browser or computer you use to log into Lightning Experience. 

Click the star (*) to add the current page—for example, all open leads—to your favorites. A highlighted star means you’re on a favorite page. To remove a favorite, click the highlighted star. 

Your saved favorites are just a click away in your favorites list, where you can find and manage all your favorites

Each favorite shows the name, record type, and the app name (when the favorite isn’t in your current app). When you open a favorite that’s in a different app, you switch to that app. 

The navigation bar also provides quick access to frequently used favorites in your current app for certain items, like opportunities.

Keep these considerations in mind when working with favorites. 

• You can have up to 200 favorites, which support these types of content
• Record home for standard and custom objects (including Visualforce overrides of these record views) 
• Lists – Dashboards – Reports – Chatter groups
• You can’t favorite list views on the Reports, Dashboards, Files, Tasks, and Notes tabs. 
• You also can’t favorite Visualforce overrides of list views and individual Chatter posts
• You can’t favorite things in Console apps and setup pages, but you can still access your favorites from these areas.
• Only individual users can manage favorites. They can’t be shared or edited by Salesforce admins

4	Which three predefined values can be set with send email action?
	Choose 3 answers
	A. Forward B. Cc C. Reply D. To E. Bcc

Explanation

Send Email Action: Tailor Email to Match Your Business Processes 

Salesforce have replaced the Email Composer with the Send Email action. We can customize Send Email actions to work the way your business works, by adding and removing fields or specifying predefined values. Add the Send Email action to any activity-enabled object. This change applies to Lightning Experience only. 

Important: Salesforce have automatically replaced the previous email composer (the Send an Email standard button) with the new Send Email action on unchanged Global layouts, as well as Account, Opportunity, Lead, Contact, and Campaign layouts. 

When isn’t the action replaced? 

• If a quick action with the API name SendEmail already exists, it isn’t replaced with the new action.
• The new action isn’t added to a Global layout if actions have been added or removed from the layout, or if the Account, Opportunity, Lead, Contact, or Campaign layouts don't inherit from the Global layout.
• The new action also isn't added to the Account, Opportunity, Lead, Contact, or Campaign layouts if the previous email composer isn't present. 

Note: If the Send Email action is required, add the Send Email action to the Salesforce1 and Lightning Experience Actions section of the layout. 

We can customize Send Email actions to work the way your business works e.g. To customize the Send Email action for an Applicant custom object used by recruiters, remove the To, Cc, and Bcc fields. Instead, automatically specify the email recipient

5

When an old post with a file is shared in Lightning Experience, what happens to the file in the newly shared post?

A. The file is attached to the new post B. A link to the old post is shared. C. The file is not shared in the new post. D. A link to the file is shared. Explanation Share Posts in Lightning Experience When someone posts something you’d like more people to see, you can share it with your followers. If you like, you can add your own introductory remarks before you post. This feature is available in Lightning Experience and in communities based on the Customer Service (Napili) template. Click Share (1) to start. When you share a post that has file attachments, only the post is shared, not the files